Hotel Cartagena Plaza
Privacy Policy
1. Privacy Policy
SHIPPING CONDITIONS As an individual interested in communicating with HOTEL CARTAGENA PLAZA, I authorize the use of my personal data for the purpose of: 1) Establishing contact in order to respond to concerns, complaints, or suggestions. 2) Providing information about products, services, and offers. 3) Evaluating the quality of services and products offered. 4) Inviting to training sessions, courses, seminars, or any type of event held by HOTEL CARTAGENA PLAZA. 5) Conducting market studies and analyses. 6) Transferring and transmitting personal data to third parties with commercial ties to HOTEL ANES PLAZA. 7) As well as initiating any type of communication for HOTEL CARTAGENA PLAZA to fulfill its corporate purpose and the development of its functions as a company. HOTEL CARTAGENA PLAZA, within the framework of Law 1581 of 2012, Decree 1377 of 2013, and other related regulations, reminds you that as the owner of the information provided, you have the right to know, update, and rectify your personal data, and where appropriate, to delete them or revoke the authorization given for their processing. Address: For the purposes of this privacy notice, HOTEL CARTAGENA PLAZA, indicates its address as located at Chico Norte, Bocagrande, Carrera 1 6-154 Cartagena de Indias (Colombia), phone number 605 6517450 Email address: cartagenaplaza@hotelcartagenaplaza.co
2. Cookies
See cookies policy
3. Visit Log
Each time a user accesses the Hotel Cartagena Plaza server, the IP address from which the user is browsing will be collected and registered, as well as the pages visited on the Hotel Cartagena Plaza site. These data will be stored in a LOG file for statistical purposes and to determine the number of pages viewed.
4. Hyperlinks
The portal of https://www.hotelcartagenaplaza.co allows access to other web pages managed and controlled by third parties through various links to facilitate the search for information, content, and Internet services for users, without in any case being considered a recommendation or invitation to visit them. The creation of a hyperlink from a web page of another Internet portal to any of the pages of the paratytech.com portal must comply with the following conditions:
• Any hyperlink to the https://www.hotelcartagenaplaza.co portal will be made to its main page or main pages of the sections it contains;
• The reproduction, under no circumstances, of services or content of the Hotel Cartagena Plaza portal is not permitted;
• The web page on which the hyperlink is established shall not contain any illegal information or content, nor those contrary to morality, good customs, or public order, nor provide content contrary to any rights of third parties;
• No false, inaccurate, or incorrect statements about the pages of the paratytech.com portal, nor about the services or content thereof shall be included;
• Deep-links, IMG or image links, or frames with the pages of the paraty.es portal will not be established without the prior express authorization of Hotel Cartagena Plaza;
• Except for the signs that are part of the hyperlink, the web page where it is established will not contain any trademark, trade name, establishment sign, denomination, logo, slogan, or other distinctive signs belonging to Hotel Cartagena Plaza;
• The establishment of the hyperlink does not imply the existence of relations between Hotel Cartagena Plaza and the owner of the web page or the portal from which it is made, nor that Hotel Cartagena Plaza has authorized the hyperlink or supervised, known, accepted, or assumed the services and content offered on said portal. Hotel Cartagena Plaza does not commercialize, control beforehand, or make its own the contents, services, and information available on such web pages, not being responsible for them nor for the information and statements included therein. Hotel Cartagena Plaza is also not responsible for any damages of any kind that may derive from access, maintenance, use, quality, lawfulness, reliability, and utility of the content, information, communications, statements, products, and services existing or offered on websites not managed by itself.
5. General
Hotel Cartagena Plaza reserves the right, without prior notice and at any time, to temporarily suspend access to its website and to make any modifications it deems appropriate to the website, the services or information offered, their presentation or location, and the conditions of access and use of the Hotel Cartagena Plaza website. All information received on this website shall be considered to be transferred to Hotel Cartagena Plaza free of charge. Email will not be considered a valid means for submitting claims. For this purpose, they should be addressed to the Legal Advisory Department of Hotel Cartagena Plaza, located in Bocagrande, Carrera 1 6-154 Cartagena de Indias (Colombia), which will indicate in each case the procedures to follow.
All matters related to the Hotel Cartagena Plaza website are governed by Spanish legislation and submitted to the jurisdiction of the corresponding Courts and Tribunals, waiving any jurisdiction that may correspond.
6. Accuracy of Data
The user will be responsible, in any case, for the accuracy of the data provided, reserving Hotel Cartagena Plaza the right to exclude from registered services any user who has provided false data, without prejudice to other actions that may be applicable by law. Likewise, the user must be duly authorized to provide data of third parties. Only if they have the consent of the future hotel guests, the user may provide the hotel with such data. Such information, which will allow Hotel Cartagena Plaza to provide a better service to its guests, is optional, therefore, its provision by the user implies, under their sole responsibility, the assumption of the duty to inform them of the content of our Privacy Policy prior to offering the personal information.
7. Hotel’s Responsibility
Access to the page does not in any way imply the existence of a commercial relationship between the user and Hotel Cartagena Plaza. The portal only provides information about the available hotel vacancies at the time of requesting said information, therefore, if you make an online reservation, you are contracting directly with the hotel and not with the portal. The printed version of the reservation made serves as a reference point when you arrive at the hotel. Booking hotel nights on this website implies the acceptance and adherence by the client to each and every one of the general conditions stated here. By accepting the following clauses, you declare and accept:
1) To be of legal age and possess full capacity to make the booking, stating that you understand and comprehend all the conditions found on the website.
2) That the data provided when making the online booking are true, complete, and concise.
3) Only the pages that are within the web map are included on the website.
4) That access to this website is the user’s responsibility.
5) That once the reservation is made, the electronic document in which it was formalized will be filed, and you may access it at any time.
6) That you confirm the booking made, including the indicated dates, number of rooms, people, and the chosen Hotel.
7) The terms and price of the reservation made are those expressly determined in the rate conditions expressly included on the page where you make the reservation.
8) Regarding the relationship with the portal, it gives you the possibility to book rooms at the chosen hotel through its website, but it does not offer any hotel service under its responsibility.
9) That your card information is collected to guarantee the reservation. The payment will be made at the selected Hotel and only in the case of cancellations or no-shows, the reservation will be canceled, and the charge stated in the rate conditions will be applied.
10) Offers will only be valid as long as they remain accessible to the service recipients.
8. Prices
The indicated prices are Public Sale Prices. The price includes: Price per night depending on the type of room and selected plan, except for hotels where the inclusion of other services is specifically indicated. The price does not include: Any unspecified service in addition to extras such as taxes, transfers, tips, phone calls, laundry services, minibar, parking, etc. Check-in and check-out times will generally follow the rule, unless expressly agreed otherwise with the establishment; rooms may be used from 3:00 PM on the day of arrival and must be vacated by 12:00 PM on the day of departure.