HOTEL CARTAGENA PLAZA Our Policies

WATER SAVING AND EFFICIENT USE PROGRAM: Control the irrational consumption of water, seek the optimal use of the resource and mitigate the impact caused by carrying out one's own activities, generating ecological awareness and commitment to best practices.

ENERGY SAVING PROGRAM: Controlling irrational energy consumption, seeking optimal use of the resource and mitigating the impact caused by carrying out the company's own activities, generating ecological awareness and commitment to best practices.

CONTROL OF ATMOSPHERIC, AUDITORY, VISUAL (AVA) POLLUTION CONTROL PROGRAM: Maintain control and promote the reduction of AVA pollution, through the activities proposed by the hotel.

TRAINING, INFORMATION AND AWARENESS PROGRAM: Improve the capacity of collaborators and promote the participation of clients, guests, suppliers and the community in the sustainability of the accommodation and lodging establishment.

PROGRAM TO MINIMIZE THE USE OF CHEMICAL PRODUCTS: The main objective of this program is to minimize the use of chemical products and to give existing products an adequate management regarding the impacts they may cause on the environment and on people.

CULTURAL HERITAGE, FLORA, FAUNA AND SOCIAL DEVELOPMENT PROGRAM: Identify the cultural heritage sites that the region has in order to disseminate them for a cultural and economic contribution at the local level.

Implement strategies for the care of fauna and flora by caring for them in this way we will help the country and the world to raise awareness that nature is being destroyed every day.

Being promoters of social development as an opportunity for development and improvement of the quality of life of each individual and of society as a whole.

COMPREHENSIVE SOLID WASTE MANAGEMENT PROGRAM: Control the generation and inadequate disposal of waste, seeking to mitigate the negative impacts caused to the environment, through strategies that allow creating ecological awareness and commitment to developing best practices in the human talent of the company.

HAZARDOUS WASTE MANAGEMENT PROGRAM (RESPEL): Establish controls for the collection, separation, storage and final disposal of hazardous waste generated in the facilities of the Hotel Cartagena Plaza, to take preventive measures that allow to intervene in time the possible environmental impacts caused .

The Cartagena Plaza SAS Hotel Company. Its policy is to provide experiences full of happiness to our clients through the provision of services with warmth and innovation.

To get it:

We rely on the comprehensive management system ISO 9001, ISO 45001, NTSH 006, NTS TS 002, NTC 5133, permanently working to identify the needs and expectations of our interested parties and implementing actions that ensure their satisfaction and loyalty, taking into account risks and opportunities, empowering our human talent to create exceptional experiences.

Therefore, we commit to:

• Comply with the applicable legal requirements, and with other requirements that the Cartagena Plaza SAS Hotel Company. point out, related to its economic, sociocultural and environmental aspects, such as: Emission of gases (carbon monoxide) into the environment, generation of waste, consumption of chemical products, in order to minimize the impacts generated on its environment.

• Comply with the requirements related to the most significant hazards such as: Biomechanical, Chemical, physical, psychosocial and safety conditions, associated with the operation of the Hotel, in order to mitigate or eliminate risks by generating safe and healthy working conditions. , thus controlling the generation of accidents and occupational diseases.

• Guarantee the continuous improvement of the comprehensive management system and quality in the provision of the products/services offered.

• Reject all types of tourist activities that threaten society, generate social differences or put at risk the physical or mental integrity of the community and its collaborators, building positive relationships where we can contribute to local development, improving the quality of life of the communities. people.

• Reject all types of violations of human rights related to economic, social and cultural aspects, implementing actions that ensure equity and participation of all ethnic groups within our work environment in order to promote a culture of labor equality and prevent The discrimination.

• Place our efforts in the conservation of cultural heritage by integrating the gastronomic, cultural and artistic elements native to the region

• Guarantee and ensure that the rights and duties of our suppliers, collaborators and clients are fulfilled.

• Promote consultation and participation of workers as a strength for the comprehensive management system.

Finally, we state that we are against the commercial sexual exploitation of children and adolescents (CSEC).