LOCATION AND CONTACT Contact Us
WELCOME TO THE HOTEL CARTAGENA PLAZA PQS REGISTRATION FORM
At the Hotel Cartagena Plaza we have always thought that there is an opportunity to improve the quality of our services and achieve excellent communication with our clients.
Below you can tell us the type of request you want to file
REQUEST: Request for information related to the provision of our service.
COMPLAINT: Demonstration for the disagreement generated by the provision of our service.
SUGGESTION: Proposal to influence the improvement of the provision of our service.
BEFORE SUBMITTING YOUR PQS, KEEP IN MIND THE FOLLOWING INFORMATION
• FREQUENTLY ASKED QUESTIONS: Consult the most frequent questions in the following link
• CHAT: If you want to chat with one of our executives, the office hours are from 8am to 12am and 2pm to 6pm.
• RESERVE YOUR FOOD: You can write to us through our WhatsApp +57 314 5966939 to reserve your breakfast, lunch or dinner hours. If you need assistance in Room Service or hotel services, do not hesitate to contact us.
At the Hotel Cartagena Plaza we have always thought that there is an opportunity to improve the quality of our services and achieve excellent communication with our clients.
Below you can tell us the type of request you want to file
REQUEST: Request for information related to the provision of our service.
COMPLAINT: Demonstration for the disagreement generated by the provision of our service.
SUGGESTION: Proposal to influence the improvement of the provision of our service.
BEFORE SUBMITTING YOUR PQS, KEEP IN MIND THE FOLLOWING INFORMATION
• FREQUENTLY ASKED QUESTIONS: Consult the most frequent questions in the following link
• CHAT: If you want to chat with one of our executives, the office hours are from 8am to 12am and 2pm to 6pm.
• RESERVE YOUR FOOD: You can write to us through our WhatsApp +57 314 5966939 to reserve your breakfast, lunch or dinner hours. If you need assistance in Room Service or hotel services, do not hesitate to contact us.
• "CARTAGENA EXPERIENCES" LINE: If you are in the hotel and require immediate assistance, please dial our "Plaza Experiences" line 111 from your room or write to us through our WhatsApp +57 314 5966938