LOCATION AND CONTACT Contact Us
WELCOME TO THE HOTEL CARTAGENA PLAZA PQS REGISTRATION FORM
At Hotel Cartagena Plaza we have always thought that there is an opportunity to improve the quality of our services and achieve excellent communication with our clients.
Below you will find the types of request you can file
REQUEST: Request for information related to the provision of our service.
COMPLAINT: Manifestation for the disagreement generated by the provision of our service.
TIP: Proposal to influence the improvement of the provision of our service.
BEFORE FILING YOUR PQS, TAKE INTO ACCOUNT THE FOLLOWING INFORMATION
• FREQUENTLY ASKED QUESTIONS: Consult the most frequent doubts in the following link
• CHAT: If you want to talk with one of our executives, the opening hours are from 8am to 12am and 2pm to 6pm.
• "EXPERIENCIAS CARTAGENA" LINE: If you are at the hotel and require immediate assistance, please dial our "Experiencias Plaza" line 111 from your room or write us through our whatsapp +57 314 5966938
At Hotel Cartagena Plaza we have always thought that there is an opportunity to improve the quality of our services and achieve excellent communication with our clients.
Below you will find the types of request you can file
REQUEST: Request for information related to the provision of our service.
COMPLAINT: Manifestation for the disagreement generated by the provision of our service.
TIP: Proposal to influence the improvement of the provision of our service.
BEFORE FILING YOUR PQS, TAKE INTO ACCOUNT THE FOLLOWING INFORMATION
• FREQUENTLY ASKED QUESTIONS: Consult the most frequent doubts in the following link
• CHAT: If you want to talk with one of our executives, the opening hours are from 8am to 12am and 2pm to 6pm.
• "EXPERIENCIAS CARTAGENA" LINE: If you are at the hotel and require immediate assistance, please dial our "Experiencias Plaza" line 111 from your room or write us through our whatsapp +57 314 5966938