At Hotel Cartagena Plaza we have always thought that there was a way to improve the quality of our services and achieve excellent communication with our customers. You can send us your request below.
BEFORE SUBMITTING YOUR PQS, PLEASE NOTE THE FOLLOWING INFORMATION:
FAQ: follow this link https://www.hotelcartagenaplaza.co/faq to read our FAQ (frequently asked questions)
SERVICE SURVEY: If you wish rate our services and leave us your suggestions or opinions please follow this link http://www.hotelcartagenaplaza.co/encuesta/lobi
CHAT: If you would like to speak to one of our managers, be aware of our opening hours, from 8 a.m. to 12 p.m. and from 2 p.m. to 6 p.m.
•LINE “EXPERIENCIAS PLAZA”: If you are at the hotel and need immediate assistance, please dial our phone line "Experiencias Plaza" 111 from your room or write us on Whatsapp +57 314 5966938.